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Refund Policy

A Legal Disclaimer

At H-Kicks, customer satisfaction is paramount. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

  • Returns must be initiated within 7 days of receiving your order.

  • Items must be unused, in original packaging, and with all tags intact.

  • You must email hkx888@gmail.com with your order number and reason for return.

Non-Returnable Items

  • Worn or damaged sneakers

  • Final sale or clearance items

Refunds

  • Refunds are processed within 7 business days of receiving the returned item.

  • Refunds are issued to the original payment method.

  • Shipping fees are non-refundable.

Exchanges

We currently do not offer direct exchanges. Please return your item and place a new order.

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